100% Satisfaction Guaranteed. Buy with confidence!
30-day money back guarantee. If you are not completely satisfied with your purchase, return your product within 30 days of your purchase date and you will receive a refund of your purchase price.
When shipping, please use a trusted carrier and send the item(s) back in their original packaging (if possible). Please note that we do not offer a shipping credit or reimbursement for return packages, the customer is responsible for return shipping. Any shipping costs from the original purchase are non-refundable.
Once your return is received, we will send you an email to notify you that we have received your returned item and then your refund will be processed. A credit will automatically be applied to your credit card or original method of payment, within 7 days.
Please send your item(s) to:
K9 & Company, LLC
2910 N Powers Blvd #343
Colorado Springs, CO 80922.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Late or missing refunds (if applicable). If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company; note that it may take your credit card company 2-10 days to process your refund.
For any other issues, please contact directly at firstname.lastname@example.org